Amotech Africa is a leading technology company dedicated to powering industrial growth, operational efficiency, and skills development across Africa. We provide cutting-edge tools, expert technical services, and in-house repair and calibration solutions that help businesses optimize the performance and longevity of their critical infrastructure. We are committed to sustainable innovation and fostering a cleaner, greener future, powered by direct partnerships with world-class Original Equipment Manufacturers (OEMs) such as 3M, Brady, and Industrial Scientific.

Role: Technical Sales Engineer – Calibration and Repair Lab

The Technical Sales Engineer – Calibration & Repair Laboratory will be responsible for driving business growth by promoting the laboratory's calibration, repair, validation, and technical services. The role focuses on acquiring new customers, maintaining strong client relationships, increasing market visibility, and achieving sales and revenue targets across industrial, energy, healthcare, manufacturing, and other key sectors..

Key Responsibilities

• Develop and implement marketing strategies to increase awareness of the laboratory's services.
• Identify and pursue new business opportunities across target industries.
• Generate qualified leads and convert them into long-term customers.
• Build and maintain relationships with existing customers to increase repeat business.
• Prepare, submit, and follow up on quotations and service proposals.
• Coordinate customer visits, technical presentations, and service demonstrations with the laboratory team.
• Develop annual calibration contract opportunities and service agreements.
• Maintain an updated customer database and sales pipeline.
• Achieve monthly and annual sales and revenue targets.
• Conduct market research to identify customer needs, competitor activities, and emerging opportunities.
• Represent the company at exhibitions, technical conferences, and industry events.
• Work closely with the Laboratory Manager to understand technical capabilities and communicate them effectively to customers.
• Promote ISO/IEC 17025 accredited calibration services and the laboratory's quality systems.
• Prepare weekly sales reports, customer visit reports, and monthly business development reports.
• Ensure high customer satisfaction by coordinating timely service delivery and resolving customer concerns.

Key Performance Indicators (KPIs):

• Monthly sales revenue achieved.
• Number of new customers acquired per month.
• Customer retention rate.
• Number of quotations submitted.
• Quotation conversion rate.
• Number of customer visits conducted.
• Number of annual service contracts secured.
• Sales pipeline value.
• Customer satisfaction score.
• Growth in strategic sectors (Energy, Manufacturing, Healthcare, Food & Beverage, Oil & Gas, etc.).

Competencies and Qualifications

Qualifications:

• Bachelor's degree in Marketing, Business Administration, Engineering, Physics, Electrical Engineering, or a related field.
• Professional sales or marketing certification is an added advantage.

Experience:

• Minimum 3 years' experience in technical sales, industrial marketing, laboratory services, instrumentation, engineering services, or calibration services.
• Experience selling B2B technical services is highly desirable.
• Experience working with industrial, manufacturing, utilities, hospitals, pharmaceutical, or energy sectors is an added advantage.

Skills & Competencies:

• Excellent communication and presentation skills.
• Strong negotiation and closing skills.
• Ability to understand and explain technical services.
• Customer relationship management.
• Proposal and quotation preparation.
• Market analysis and strategic planning.
• Digital marketing and social media management.
• Proficiency in Microsoft Office and CRM systems.
• Self-driven with strong organizational and time management skills.
• Ability to travel for customer visits across the region.

Success in This Role

• The successful candidate will consistently grow laboratory revenue, increase market share, expand the customer base, strengthen customer relationships, and position the laboratory as the .

What We Offer

• An opportunity to work in an international, multicultural environment.
• Cooperation with a highly qualified team at one of the region’s leading companies .
• A great and supportive working environment.
• Attractive remuneration package and benefits.
• A wide range of training and professional development opportunities.
• Exposure to key stakeholders in the corporate world and industry-leading OEMs